Legal Policies

Effective Date: October 26, 2026
Practice: Megan Joyce Acupuncture, Inc. (doing business as Joyce Wellness)
Website: www.joycewellness.com

At Joyce Wellness, we are committed to protecting your privacy, maintaining transparency, and providing care in a responsible, ethical, and accessible manner.

Please review the following policies that govern the use of our website and services:

Privacy Policy

This Privacy Policy describes how Joyce Wellness collects, uses, and protects information when you visit our website.

Information We Collect

We may collect personal information that you voluntarily provide, such as your name and email address when you subscribe to our newsletter or submit a contact form. We may also collect non-identifying technical information, including IP address, browser type, device information, cookies, and usage data collected automatically when you access the website.

Health or medical information should not be submitted through this website.

How We Use Your Information

Information collected through this website may be used to:

  • Respond to inquiries or requests

  • Send educational updates or practice communications you have opted into

  • Improve website performance, functionality, and user experience

  • Comply with applicable legal and regulatory obligations

Joyce Wellness does not sell or rent personal information.

Sharing of Information

We do not share personal or health information except:

  • With your consent

  • With service providers assisting with website functionality or analytics, bound by confidentiality obligations

  • As required by law, regulation, or legal process

Your Rights (HIPAA & California Law)

You have the right to request access to or correction of your personal information, subject to applicable laws. Rights related to protected health information are outlined in our Notice of Privacy Practices.

Security

We maintain administrative, technical, and physical safeguards to protect information. While we take reasonable steps to protect data, no system can be guaranteed to be completely secure.

Contact

For questions regarding this Privacy Policy, please contact Joyce Wellness by phone at (949) 470-2500.
For privacy-specific inquiries only, you may email megan@joycewellness.com.

SMS Messaging Privacy Policy

Megan Joyce Acupuncture, Inc. (doing business as Joyce Wellness) ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Messaging Privacy Policy explains how Joyce Wellness collects and uses information about you when you opt in to receive SMS messages from us.

Data We Collect

  • When you opt in to receive SMS messages, we collect:

  • Your name

  • Your phone number

  • Consent to send SMS messages

How We Use Your Data

We use your information to:

  • Operate our business

  • Send you the SMS messages you've opted in to receive

Data Sharing

  • Customer data is not shared with third parties for promotional or marketing purposes.

  • Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Program Terms and Conditions

  1. The messaging program consists of general customer care messaging to answer questions and provide support to customers. Messages will be sent from (949) 470-2500.

  2. You can cancel the SMS service at any time. Just text "STOP" to the phone number from which you received messages. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

  3. If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at megan@joycewellness.com.

  4. Carriers are not liable for delayed or undelivered messages.

  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

  6. If you have any questions regarding privacy, please read our privacy policy details contained in the rest of this page or contact us at megan@joycewellness.com.

Terms of Use

By accessing or using this website, you agree to the following Terms of Use.

All content on this website is provided for informational and educational purposes only. Use of this website does not establish a practitioner-patient relationship between you and Joyce Wellness or Megan Joyce, LAc, FABORM.

No Medical Advice

Information on this website should not be relied upon as medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider regarding personal medical concerns.

Use of Services

You agree to provide accurate information when contacting Joyce Wellness or requesting appointments. Any misuse of the website or attempts to interfere with its operation are prohibited.

Limitations of Liability

While we strive to ensure accuracy, Joyce Wellness is not responsible for errors, omissions, or outcomes resulting from reliance on website content.

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

Medical Disclaimer

The information provided on this website, in newsletters, blog posts, or other educational materials is for general informational purposes only and does not constitute medical advice.

Content on this website does not replace a professional consultation, diagnosis, or treatment. Viewing or interacting with this content does not establish a practitioner-patient relationship.

If you have a medical condition or concern, consult a licensed healthcare provider. In the event of an emergency, call 911 or seek immediate medical care.

Telehealth Disclaimer

Joyce Wellness offers virtual consultations and functional medicine appointments to patients residing in the state of California.

Telehealth services are not appropriate for medical emergencies. If you are experiencing an emergency, call 911 or seek immediate in-person care.

Virtual care is provided using secure, HIPAA-compliant platforms; however, telehealth involves inherent limitations and risks related to technology, connectivity, and communication.

Acupuncture and Traditional Chinese Medicine (TCM) services are provided in person only.

By participating in telehealth services, you acknowledge and accept these limitations.

Accessibility Statement

Joyce Wellness is committed to ensuring digital accessibility for all users, including individuals with disabilities.

Our Commitment

We strive to make our website accessible and usable by following generally recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 where reasonably possible.

Ongoing Efforts

We continuously work to improve website accessibility and usability.

Assistance

If you experience difficulty accessing content or functionality on this website, please contact Joyce Wellness at (949) 470-2500, and we will make reasonable efforts to assist you.